[0.7.9] cant open up terra tech

Discussion in 'TT Stable & Console Bugs' started by narwhaleducky, Mar 19, 2018.

  1. narwhaleducky

    narwhaleducky Member

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    the crash says
    THe game crashed
    the crash report folder named 2018-03-19_161746 next to game executable
    it would be great if you'd sned it to the dev of the game
    the top of the crash report says

    TerraTechWin64.exe caused an Access Violation (0xc0000005)
    in module TerraTechWin64.exe at 0033:e4e9ed4f.
    Error occurred at 2018-03-19_161748.
    C:\Program Files (x86)\Steam\steamapps\common\TerraTech Beta\TerraTechWin64.exe, run by Arnold.
    42% memory in use.
    8106 MB physical memory [4701 MB free].
    9386 MB paging file [5742 MB free].
    134217728 MB user address space [134217201 MB free].
    Read from location 00000020 caused an access violation.
    Context:
    RDI: 0xffffffff RSI: 0x00000000 RAX: 0x00000000
    RBX: 0x05b57d70 RCX: 0x00000000 RDX: 0xffffffff
    RIP: 0xe4e9ed4f RBP: 0x0071ec70 SegCs: 0x00000033
    EFlags: 0x00010246 RSP: 0x0071eb68 SegSs: 0x0000002b
    R8: 0x00000000 R9: 0x0000000e R10: 0x00000000
    R11: 0x126f54b8 R12: 0x00000000 R13: 0x00000000
    R14: 0x00000001 R15: 0x00000110
    Bytes at CS:EIP:
    41 8b 48 20 41 8b 40 18 8d 04 48 41 8b 48 24 99
    and then its stacks

     

    Attached Files:

  2. ZeroGravitas

    ZeroGravitas Breaker of Games

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    Hey narwhaleducky. Thanks for the report.:) Could you put all 3 of those files, in the crash [dump] folder, into a Zip file, and upload it in a post, please?

    What point does it crash? Before the splash screens, or after main menu?

    And what version of the game are you trying to run? The default version (rather than the "Unstable")?

    Have you tried fully uninstalling the game from Steam, then installing it fresh? Also, checking your graphics drivers are fully up to date.

     
    #2 ZeroGravitas, Mar 19, 2018
    Last edited: Nov 28, 2018
  3. narwhaleducky

    narwhaleducky Member

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    the point of it crashing is when you hit "play at the library game section in steam, I'm running the beta version according to steam common folder, I have fully in-installed the game from steam and re-installed it and the zip file should be attached to this reply
    my graphic drives/cards are up to date btw

     

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    #3 narwhaleducky, Mar 20, 2018
    Last edited: Mar 20, 2018
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  4. ZeroGravitas

    ZeroGravitas Breaker of Games

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    OK, cool, thanks.:) I'm going to move your thread over from the "community help" section to the "bugs" section of the forum, seeing as it's probably not something other players can help explain.:( But maybe a dev - @kae?

    Have also added "[0.7.9]" to the title (the current default beta version).

     
  5. kae

    kae PAYLOAD STUDIOS

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    Hi there narwhaleducky, have you tried verifying the files from steam?

    You can do this by right clicking the game in steam, clicking properties, clicking the local files tab and then clicking the bottom option 'Verify the integrity of game files'

    If the game still crashes after verifying the files can you send me your computer specs please?

     
  6. ZeroGravitas

    ZeroGravitas Breaker of Games

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    I think a full re-install is better, as we've seen cases where the game seems to become unstable/unluanchable after many updates, despite the cache verifying fine: https://forum.terratechgame.com/ind...-seemingly-resolved-by-full-re-install.14995/

     
  7. kae

    kae PAYLOAD STUDIOS

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    Just covering all bases ZeroGravitas :)

    We don't really know the full situation here, so preferably id like to gather as much information on this as possible and exhaust all our options first.

     
    Adriano likes this.
  8. ZeroGravitas

    ZeroGravitas Breaker of Games

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    Someone just posted on a similar Steam forum thread:


     
  9. narwhaleducky

    narwhaleducky Member

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    i have tried the verify integrity file thing and did not work,i also have tried fully uninstalling the game and re-installing, i have also realized it took up 700MB beside of the 1033MB, my PC specs are intel HD graphics 5500 and HGST HTSS41010A7E630.

     
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  10. narwhaleducky

    narwhaleducky Member

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    i also do not have a MSI afterburner or a rivaturner or frametime monitoring devices, i also first installed teratech back in 2016 but uninstalled it due to a pc reset then back in nov. I reset my pc again so idk if that effected the game or not. well i can run any verion 0.7.6 i believe and down but nothing happens beside a spam of overlay boxes in the corner and a black screen with a blue line at the left

     
    #10 narwhaleducky, Mar 20, 2018
    Last edited: Mar 20, 2018
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  11. kae

    kae PAYLOAD STUDIOS

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  12. narwhaleducky

    narwhaleducky Member

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    here you go. Sorry if its too small.

     

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  13. BenBacon

    BenBacon Founder Of Bacon, Inc

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    This is happening to me too, except it also lags out my whole computer

     
  14. narwhaleducky

    narwhaleducky Member

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  15. harpo99999

    harpo99999 ah kick till it starts

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    did you run the dxdiag.exe as asked for?

     
  16. Sammi

    Sammi PAYLOAD STUDIOS

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    For anyone still experiencing this issue it's worth making sure that DirectX as well as any other drivers are updated to the latest version.

     

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